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THE One Reading Community Hub action line is now live – a place where people in need of help are connected with volunteers, organisations and services who can support them during the Covid-19 outbreak.
If you are someone in very urgent need of help, then check the Government websites and the Council website for information first. If you cannot get the help you need to stay safe and healthy, then the action line is there for you.
If you are a person, business or organisation that wants to offer support to voluntary organisations across Reading who are out on the ground helping people, please ring and the hub will pass your details on.
The number to call is 0808 1894325. The phoneline is open 9am-5pm and 5 days a week. Residents, volunteers, businesses and organisations can also get in contact with the One Reading Community Hub online atwww.reading.gov.uk/coronavirussupport
As the service is only just up and running today, we would ask people to bear with us as the team works to become fully operational. People are asked to only ring if their need is urgent and there is no other option.
The One Reading Community Hub will collect information and connect them with the right service or organisation in Reading to provide support, making full use of the town’s wide network of community and voluntary groups.
In terms of volunteers, there is a particular need for people with public service experience and who have counselling skills. It is also helpful if volunteers have a car, but the hub will register anyone who can offer help.
The public is being urged to only contact the hub if they have urgent welfare needs which a family member or trusted friend cannot help them with. This is so that resources can be directed to the people that need it most at this challenging time. All offers of help and support are welcome from individuals, businesses and other organisations. The hub cannot provide health advice and will direct customers to NHS 111.
The One Reading Community Hub is a partnership between Reading Borough Council, Reading Voluntary Action and Reading’s wide and varied voluntary and community sector.